| | |
| You do not need to register or login to purchase products from this website. If you have registered, you can login to view your saved shopping cart.
| |
| | |
|
|
Home
Support Incident Analysis (Level 2)
|
Part Number: 10102
* Whole number only
|
Level 2 Support is used when a reported incident requires the request of information from the customer and subsequent analysis.
This may include the following: - Software initialization files - Controller initialization file - Controller Log File - Photos of Main Control Board
These analyses require time and expertise that go beyond what is provided by Level 1 support.
There is no guaranty or assurance that Level 2 Support will resolve any particular issue. It is also possible that Level 2 Support may lead to the recommendation of a Field Service Trip.
|
|
|